Your complete satisfaction with your Circle B Ranch, LLC order is our first priority.
- Your pork order will arrive with each item individually vacuum-sealed in ready-to-cook condition. We ship the product frozen but it may defrost during shipping. Please put in freezer upon getting your box.
- Non-perishable merchandise, non-meat food products, and processed meat products are guaranteed to arrive in undamaged, ready-to-use condition.
- The contents of your order are packed at our facility with enough insulation and frozen gel packs to withstand up to 48 hours of unrefrigerated transit. We are not responsible for packages left out on your porch.
- The product can be frozen up to one year. Please defrost in the refrigerator for the best tasting pork.
Problems: If you have any problem with your order (i.e., product condition, defective or damaged packaging, non-delivery, etc.), contact our Customer Service Department within 24 hours of the scheduled delivery.
When calling our Customer Service Department, be sure to have your Order Confirmation handy as it contains your order number, scheduled delivery date, and other important information that is specific to your order.
Contact Customer Service by:
- Calling 417-683-0271, 8 a.m. – 5 p.m. (CT), 5 days a week
- Or use our Online Contact Form anytime.